So first let me start by saying there is a looooooooot to know about this process and no matter how many blog post I write about this topic I may still leave something out on accident but I want to give you a starting point. This was a job I really did not know a whole lot about other than seeing my flight attendants do work on the flights I have taken. I then had a friend from college reach out to me after graduation and asked my advice on if she should pursue the job she received after graduating or become a flight attendant. She had already completed the process for both and received job offers from both. I remember telling her the degree would always be there and flight attendant jobs can be a tough thing to get so try that out first and over seven years later she’s still flying and we now both work for the same company.
My journey to becoming a flight attendant began four years ago in 2017 and I shared a little bit about the rejection back in this blog post and then the follow-up after getting the job here. There were so many things I did not know about this job until I started to pursue it. I found myself watching endless YouTube videos and doing lots of research which included asking my homegirl a plethora of questions. Even after all that research I still did not know everything and I had no clue some of the things I would be learning in training/responsible for with this job.
So here are some tips on how to get started!
1. Decide what airline is best for you! Sometimes it helps just to get a “foot in the door” so to speak and a lot of people take that route. So they will work for a smaller regional carrier first and then switch to mainline. I personally wanted to work for Mainline if I was going to leave teaching to pursue this life but I also know people who work for regional companies and love it. Regional = smaller airline carriers, meanwhile Mainline = larger airline carriers who actually own some of the regional airlines and they usually fly to more destinations including international. An example of regional airlines would be Envoy and PSA who are both owned by American Airlines and American also has mainline. So sometimes on your ticket if you booked with American Airlines you may be on an Envoy or PSA flight.
I did a quick search and found several articles saying that there are 58 airlines in the US. The “Big Four” airlines are American, Delta, United, and Southwest. Some other airlines include JetBlue, Spirit, Frontier, Allegiant, Skywest, Envoy, etc. So with that being said, there are endless options out there so it is important to know what you want. Maybe you don’t want to move- if that is the case you would research what airlines have a hub at the airport near you and apply to those carriers but keep in mind that does not mean you will get based there because airlines place you where there is a need. In training they provided us with a list of bases with openings, then we rated them and then they were assigned by age (because no one really has seniority) and it worked out that I got the base I wanted. You can put in for a transfer and when a spot becomes open you can be awarded a new base.
Once you decide on an airline or two or three begin your research. The answers are out there for the most part. Not all airlines hiring processes are the same but there are similarities. Usually you begin with applying on their website and there is usually a questionnaire/ personality test they have you fill out. Then the next step may be a video interview. Then a phone interview (sometimes they skip this step). Then a face-to-face which is an in person interview. At the face-to-face there is usually a small group interview and then one-on-one. When I applied you could either find out the same day if you got the job or not and then sometimes you have to wait and they will email you…eventually. Depending on when you get hired the training process could start shortly after or moooooonths later. You can research when the airlines you are interested in normally do their training classes. As far as interview questions go you can find most of them, if not all, on Glassdoor! Be sure to do the research because it can definitely show if you didn’t. You can usually find both video and in person interview questions on Glassdoor. Prepare but no need to over prepare and sound rehearsed.
I will continue to add some tips but I wanted to get this posted so that you all can ask your questions and I can document the answers in one place because I know it can be helpful to others. Drop your questions below and I will answer them!